Digger:
One of the better ways to get his attention is to flag the mail as urgent, and title it " Tank Reduction ORDER " , or catch him on MSN and notify him to watch for your mail. The other way is to use the link directly off his own webside,
www.CustomRCModels.com under the tank section.
He gets lots of mail, and with a lot of it being spam or idle chatter, keeping the orders straight from the rest isn't easy. I've told him to make one specific e-mail for JUST orders, and advertise it as such, but no dice.
Barring that, others do sell reductions, but some of them are far from cheap, and quality is an unknown.
WhiteWolf