realflight
I had similar problems with mine. I uninstalled the program and reinstalled it several times. Also when it ask to install vol. II- - - put it in and leave it alone for a long time - - - - don't hit cancel, esc. or anything, Just wait. I found this out by accident when I walked away in frustration and came back and found it had loaded. Mines been working great since then and I love it!