If you could see my original post you would both realize that I'm not complaining about how well their planes hold up. Really all I'm stating is that their manuals are useless (at least for the Cessna 182) and that their customer service people have been disrespectful to its customers. I will be the first to tell you they have some nice looking planes but when you call for assistance, you would expect to be treated in a respectful manor.

Really what should disturb anyone that voices a complaint about a manufacturer in these forums, is the apparent willingness of the administrators of this site to pull posts based on objections from manufacturers. My original post was general in content in that it did not give specific details about my friends experience. Yet somehow the administrators of this site miraculously have obtained information regarding my friends specific customer service experience. This to me seems very suspicious.