I'm sorry ya lost your plane. If Hobbyzone was to replace it they would be opening up a can of worms that could potentionally run them out of business, unfortunately they have to take that kind of position or everyone that busted up their plane could be claiming some sort of radio glitch like you probably encountered & they'd be giving away as many planes as they sold. I know it sucks when it really does happen like it did to you, but the realitiy of it is they just can't even get started with that kind of thing because then there's no stopping it.

I bought 2 of the scouts because they are all the same thing only difference is in size & a few so-called extra features as the price goes up. I found that they won't fly at all unless you have some wind to work with. It needs some wind in it's face to create lift, afterall it has no elevator. If all your looking for is something to go play with in the park they are ok, but if you are wanting to learn to fly RC planes & really get into this hobby your money would be better spent on something with at least 3 ch, that has a real rudder & elevator, not just a v-tail & a throttle. IMO this whole Hobbyzone line are just toys. The only reason I bought them was because they were Cheap!! 1 for my son-in-law for christmas & 1 for when I didn't feel like going to the field with my real Trainer. I got bored real quick with it & gave it to my Daughter so they can go play with them together.