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Old 12-01-2002 | 10:28 AM
  #10  
steve114
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Joined: Oct 2002
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From: staten island, NY,
Default Some other points for you to consider Mike

In your last post to another client of yours, you talked about the difficulty of starting a company from scratch in 2 /2 yrs, and trying to run a southeastern company remotely.

Mike,

Take a look at the other thread on VQ models. If it doesn't alarm you, then you are sure to fail. You have issues.

Now they are still addressable. The jury is still out. I will tell you that I have pushed back the building of your Mig-3 until two other ARFs are completed. They are a Sig Four Star, and a Hangar 9 Ultra Stick. Why? Because They are better than yours. Not more expensive, better. What makes them better? Quality!!!

I was a manager for 20 years for a fortune 100 company, frankly I don't care how hard it is to manage a company 1/2 way around the world. You want feedback, here it is. You have four choices.

1. Hire someone there who you trust, and tell them you want quality. Quality rules. If you can't find someone you trust can deliver you quality then:

2. Move there yourself to manage it. If you don't want to do this:

3. Get into another line of work. Work for a company where you can insure the quality of your product.

4. Accept responsibily for your product. You have a minor problem compared to some other ARF manufacturers. Take a look at the threads on VMAR ARFs and see if you would want to be in their shoes.

I also thought the following line you said to me: The wood we use for the model airplane is not balsa as you already know. was condescending and inappropriate. I don't know the difference between balsa and cotton wood, why would I?

I was giving you feedback, usually companies pay a great deal for the feddback that you are getting here for free. Apprciate it.

I sent you a priviate message, but you didn't respond to it, ergo, this posting.

Don't bring out new ARFs, address the issues that you find here and fix them, don't make excuses, just fix the problems. They are fixable. That is the good news.

Once you lose your reputation, the lose is forever. You still have yours, be grateful, and use this forum as a place where you are going to get constructive criticism. Whether you choose to take it, that it up to you.

My hope is that you will, your products quality will improve, and we will sing your praises.

Be a Warrior, acceot the criticism as a way for us to tell you what we want different about you product, then act on it.

Now for advice like that, I think I deserve one of your new P-38's that is if the quality is good

Steve