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Old 12-05-2002 | 05:05 AM
  #34  
Dick T.
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Default Complaint about the MAN!

I wrote helicopter kit reviews for MAN back in the late 80's for approximately two years. If memory serves, I did six different product, mostly pod and boom but one BK-117 scale.

It was an enjoyable experience and I am proud to say my services were often requested by a manufacturer or distributor for two very simple reasons. (1) I communicated with them on problem areas I encountered and they took steps to correct or clarify the issue which was then included in the review. And (2) I never modified or substituted any part of the product during the review process.

The manufacturer/distributor was able to preview the review and feed back questions or comments to Man's editors who then made the judgement call concerning changes. I can honestly say my reviews were printed 99% the way I wrote them.

I read reviews in all the publications today and glean good information from them. However I am disappointed when the writer laments silly little things just for the sake of making a negative point or immediately begins making modifications or discarding hardware, etc.

Personally I think the product should be assembled as intended by the manufacturer, unless a serious defect is found. It should not be modified to one's personal preference as this no longer represents the original product.

If the writer feels the product is really marginal then the review needs to be held until the manufacturer has the opportunity to correct the issues. Once that is done, or if they choose to not respond to the issues, then publish it, warts and all.

Reviewers are people too, blessed with fairness or ravaged with bruised egos. One needs to read between the lines ( and sometimes it is blatantly obvious) today to see the writers intent. Take from the info that which is useful to you.

One only needs to go online here to see exactly opposite comments about the same product. Absorb what you can then make your own decision.