I
agree with you 100%.I think the problem here is to many people are willing to accept this behavior from retailers and mfg just to keep from having to build a kit to have a new plane.I for one am going back to kits.
After a while Lanier may change their atitude if people stop buying their products.
I bought the new Goldberg Yak and had the same problem,I should have known better,I do now!!!
I am with you on this issue. I am definitely going back to building kits. Most ARFs lack the quality for the money you are paying, the only thing you gain is the convenience of a quick build. In my opinion is not worth the aggravation of dealing with some of these mediocre companies.
Don't get my wrong, there are some retailer/manufacturers out there that are not only honest but very customer oriented, and they provide excellent customer support. I am just about to finish putting together a TOC (Aviation Models) Yak 54 for a friend of mine. This kit arrived unblemished, and the vendor (Chief Aircraft) has been very responsive to our calls for tech support. I have been following the RCU thread on the AeroTech 87" Yak 54 build. The folks that bought these kits are extremely pleased with the support they have been receiving from AeroTech. In the past I have never any problems dealing with Aero-Works, or Carden. In the future I will stick with these companies. After all AeroTech, Aero-Works, and Carden are the only retailer/manufacturers with customer support forums in RCU.
For the convenience of having a plane ready for next season, as soon as I get this problem resolved with Tower Hobbies I am placing myself on the waiting list for the Aero-Works QB Yak. Tower Hobbies and Lanier are finished as far as I am concerned.