i know how to do it. you dont know how many hours i spent talking to them and jaafit on the internet. i was probably one of the first to have this program back in late 2004. my real screename is gatorboy08 and anyone from back when i first got the program will tell you about all the trouble its been to get gelp. but the proble is that it wont even go through the online registration so i cant even get to the update.