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Web site issue- Help!

Old 01-03-2008, 09:46 AM
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craigb1854
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Default Web site issue- Help!

Web site troubles- I've been trying to buy an Extra from 3d Foamy since before Christmas but have a recurring problem when trying to check out.
While I select the parcel shipping button ($19.88) at the first page, it changes to express shipping ($56.00) when I go to the payment page. I then hit the edit shipping button to correct the shipping only to find it's still selected at parcel on the previous page. I can't seem to get the correct shipping to appear before completing the order. Has this been happening to anyone else and if so, how did you get around it? Thanks, Craig
Old 01-03-2008, 09:54 AM
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JohnVH
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Default RE: Web site issue- Help!

Really? That is odd... your zip code and info is entered correctly right?
Old 01-03-2008, 01:45 PM
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Default RE: Web site issue- Help!


ORIGINAL: craigb1854

Web site troubles- I've been trying to buy an Extra from 3d Foamy since before Christmas but have a recurring problem when trying to check out.
While I select the parcel shipping button ($19.88) at the first page, it changes to express shipping ($56.00) when I go to the payment page. I then hit the edit shipping button to correct the shipping only to find it's still selected at parcel on the previous page. I can't seem to get the correct shipping to appear before completing the order. Has this been happening to anyone else and if so, how did you get around it? Thanks, Craig
I'm having the exact same problem.

My shipping details are correct.
Old 01-03-2008, 02:04 PM
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JohnVH
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Default RE: Web site issue- Help!

Hmm, and you are both in AZ... Ill get to into the cart after work today and see what I can figure out on it. Thanks for letting me know, and for your patience.
Old 01-03-2008, 11:09 PM
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craigb1854
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Default RE: Web site issue- Help!

John- I've checked that my information as it pertains to shipping is all correct. By the way I don't think I mentioned that I am selecting the Pay Pal option vs the check option.
Old 01-04-2008, 01:29 AM
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JohnVH
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Default RE: Web site issue- Help!

ok, well, that shouldnt matter how you paid.
Old 01-04-2008, 11:58 PM
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The_Lost_Otter
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Default RE: Web site issue- Help!

is it fixxed yet, i would like to buy one
Old 01-05-2008, 03:29 AM
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JohnVH
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Default RE: Web site issue- Help!

Well, Ive roamed through the cart, made a couple changes, give it another shot, if that doesnt work, PM or email me with what your looking for and Ill give you a correct amount for the planes shipped.

Thank you
Old 01-07-2008, 12:32 PM
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Default RE: Web site issue- Help!

The problem still exists for me. I'm looking for a super extra with the standard cheap shipping.

I'm a Arizona resident.

Thanks.
Old 01-07-2008, 01:33 PM
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JohnVH
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Default RE: Web site issue- Help!

Ill PM you.
Old 01-07-2008, 04:33 PM
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craigb1854
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Default RE: Web site issue- Help!

John- I'm still unable to get the shipping correct. I am looking to but an extra with Parcel shipping.
Thanks, Craig
Old 01-07-2008, 04:59 PM
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JohnVH
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Default RE: Web site issue- Help!

Hi, like I said above, PM me with your details

-What youd like to order

-Your shipping addy

-any other info and Ill let you know the correct total.

THanks
John
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Old 01-09-2008, 09:03 PM
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bobzilla
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Default RE: Web site issue- Help!

my friend tried to order the 45" yellow plane today..but the website wanted to charge $56 for shipping..you gotta resolve this problem John.
Old 01-10-2008, 12:19 PM
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JohnVH
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Default RE: Web site issue- Help!

Wow, alright Bob, Im working on moving the website to a more reliable server anyway, and I need to redo some things, hoping to be able to get some work on it this weekend. Ill have it fixed, believe me, it may not have the same cart system for a while, but will be back!

Thanks all for letting me know what is wrong with it! If I dont know, I cant fix it ya know!

John

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