ORIGINAL: OUTRNNR
If I hadn't have expressed my problems on this forum, I would still be wondering what the hell was going on, and I really would've been piss*d if another 2 weeks went by without getting my parts. So, Thank You Darin for following up on the matter.
Hence the reason I asked if you CALLED...
I agree that e-mail should be just as quick for response time...however I have found that NOT to be the case with MANY companies I deal with...if there is a phone number available that is usually the first route "I" will go as I have found it to be a much faster response time when you actually get a LIVE person on the phone....too many people and too many companies in ANY industry have become way to reliant on e-mail and automation....
I'll take a live person over that crap ANY day.