You know with the advent of technology DA could be even better placed on the market by supporting their customers with service notifications on the website, that way people across the world can just access their website see of any issues if any on certain build numbers or components and then see if they can resolve the issue by themselves if possible or maybe re-adjust needle settings.

Fore example in my situation the DA50 manual and the DA100 manual both had an update in terms of the needle settings after calling DA they mentioned that the needle settings in the manual have been ammended.

It would be easier on DA to have less number of calls being handled by a common update posted on their site.

Just my point of view.