Stickbuilder,
Can I make another suggestion.
By starting a single thread that's starting to collect varying subjects, you've basically started a new forum. There is a problem with that, in that different subjects are now going to be buried within a single thread. There isn't going to be any way that anyone will know what the different subjects are, nor where within the "Help Desk" thread any subject is. And the answers are going to wind up overlapping.

This "Help Desk" thread is developing into a mess.

If you think about it, the BEGINNERS forum works out with some order and neatness doesn't it? Each thread topic covers the problem being discussed. It's easy to look at the topic and know what's in the thread. And the ARF-RTF forum is neat and when there's a question in there, it's got it's own title and it's neat and orderly and easy to find what you're looking for.

Wouldn't you think that the forums are already doing a HELP DESK function and that you'd better help people by doing what everyone has done all along and just answer the questions under their own subject threads? You think maybe it'd be a good idea to let the help desk thread fade away and use the forums the way they were intended?