I had a good experience with Sig today. I finised my Ultimate Fun Fly, but had a single 4-40 nylon hex head bolt missing. The nearest hobby shop didn't have any, and the next nearest is over 120 miles away.

I called Sig and told them that I had no idea if it was shorted in the kit, or if I lost it myself. They sent me the bolt at no charge. I know it only cost them a few cents, but I've delt with companies in the past that told me to bug off.

With all the complaints I see about manufacturers, distributors, ISP's, forums, etc. (some well founded, others not) I thought I'd put in a positive note for a change.

Tim