Early this winter I got the chance to fly stunt for the first time in over 30 years. I have to say I enjoyed it very much, So much so that I decided to build my own. What I want is a new modern design, with a modern stunt engine. I want something different than what I flew in my early teens. I've done my research and made my choices. Obviously I've made some poor choices.

Since my stunt days I've been involved mostly in RC Pattern and most recently RC Helicopters. For the most part I've always received good servvice from whom ever I dealt with and if I had a bad experience and they continued I simply moved on did business with whom ever I could get good service. You eventually find out who is the most reliable and stick with them.

Unfortunately, to date, my experiences with controline vendors have not been very good. Poor service seems to be a norm more than an exception. Phone calls go unreturned, emails go unanswered. There are websites offering wares without a shopping cart,,call to ordered, then read above. Websites with online stores without pictures..just descriptions of merchandise,,call for more info,,read above. Websites selling merchandise that is discontinued, yet they still advertise it as "Hot new items." You find out that it is discontinued when you eventually get your order and only half of it arrives. Then you have to ask them to PAYPAL a refund. This item is still being advertised by the way. Websites that have not been updated in three years. Websites without a complete product listing. Call for more info,,read above. Companys that operate online stores that do not have order or deliver confirmation, let alone advice on the order fill. They are quick to take your money but leave alot to be desired on delivery.

I'm not going to mention any names here. As you can see I am most frustrated. My question is, "Is this normal for the controline supply folks?" Or am I doing business with the wrong people?

Clay Schmidt