My problem is Realflight is not installed on this computer. Its on a second computer that is not online. I cant do an online update. I have emailed them before and they sent me to a site where i could download the latest patch and manually install it. After 6 different emails to tech support, they still have not gave me a web address to get this new patch. I'm kinda upset that I pay so much for a GAME and cant even get the support i need to make it run correctly.