Sorry, but I think that your problem is not being online. The tech support is great, but it all works through the control panel and online updates. In this case you dont have what you need to be fully compatible with the product. If you were online you would be fine, but you are not so you cant update. I don't want people to get a bad impression of realflight because I feel the tech support is great, but yes, it is online. I hope you get something figured out.

Splonky