Dear Cory Baker,

I am very sorry that this forum seems to have become an unofficial RCTOYS RMA desk. I called last night and nobody had ever heard of my repair case, despite my conversation with you when you informed me that you had a lot of work on so it would be a bit late.

(Recall, this is the job to upgrade / rewire my eyecam extreme to a SAVS mount).

I even emailed you last night to tell you that I am now fed up of complete silence from you guys and need my camera back since this is instrumental to the way I earn a living and I am fed up of informing clients that I cannot do jobs because the "camera is back at the manufacturers being upgraded." Just imagine if some of your key suppliers treated you like this if you had a big order...

So all I want is my camera back. It can't take weeks and weeks, and if you genuinely do have a problem, please let me know.

I recently recommended and did a demo of my DF V to a guy here in the UK who is thinking of buying one, however I would like to advise everyone who is in this position to seriously consider your company;s slow turnaround and lack of support of their customers.

Once again, sorry to have to post this in a public forum, but based on the other guy here it seems to be the only way to get heard.

Nick

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Nick