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Old 03-25-2002 | 06:44 PM
  #22  
Johng
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From: Deland, FL
Default Fedex ground sux

After getting on the phone multiple times with Fedex last week to make sure they got my address right, I was assured that they had it and my plane would be coming out on a truck today.

Well, this morning the tracking page at fedex.com shows that status of my package hasn't changed at all. If it had been loaded on a truck, that would have shown up as a scan. So, I call fedex and get transferred around to somebody who supposedly handles traces for fedex ground and he tells me what I just restated - that for some reason it's not on the truck. So, he calls the local depot while I'm on the phone with him - AND THEY DON"T ANSWER THE PHONE. A call within their own company, they are not answering the phone. What's that tell you about this operation?

Of course they can't hold the package for me to pick up either - since it's Fedex GROUND.

This is not the first time I've had an experience with Fedex ground that shows major incompetence. I recommend against using these bozos.