Dream flyer,
If you bought a SHORT kit then no hardware or minimal is included.

As far as the issue with the gear combo....... Where is that listed?
What did they say when you asked them about the items you didnt receive?

I will be the first to admit that they have had some customer service issues in the past. But IMO you get the good with the bad and there isnt anything out there ( profile ) that fly's even close to how their profiles do.