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Old 07-04-2006 | 10:46 AM
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XTOL
 
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From: Galesburg, IL
Default RE: Kudos - Tower Hobbies

ORIGINAL: krossk

Sorry to hear that - Did you have any success with Futaba customer service?
They just refer you to Hobby Services which is the service branch of
the Great Planes/Tower conglomerate. And the only place to get
warranty service on Futaba equipment in the US. And there is where
I had the problem.

What I could never understand and what I said to everyone I contacted
there is why would they choose to alienate a good customer over a
pair of $12 servos? I was not trying to get something I wasnt entitled
to. The servos WERE purchased from Great Planes. They WERE defective.
And they WERE under warranty. Their choice. And my choice to spend my
money elsewhere as a result.

Mike Hammer