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Hi cbk,
Great job! It really looks great. Sorry about all the trouble with the cowl. I've had two cowls from them, the original and one of the new replacement cowls. Both are of excellent quality, except perhaps a little too stout.
It's a bummer about your experience with them. They are terrible to get ahold of, but they've always been helpful once I've reached them. I'm really surprised they wouldn't take care of you. I don't blame you for not wanting to do business with them again with this experience. There are several(many) R/C companies out there that need to learn about good customer service, but unless they're good already, I wouldn't look for any of them to change.
Unfortunately, a lot of these companies with excellent products will probably die and go away as people with experiences like yours vote with their dollars.
Bill