hi to all
yestarday i run my new f3a cyclone and cyclon controller for the first time, but i have a big disapoint with this brand , after put the bateries and do the program for the esc i start to acelerate the motor slow, pasing mid trothle all was ok but wen i reach full trhotle the engine stop and teh esc was dead , i look the cyclone brand esc and 4 transistor were blow out , teh esc was a cyclone pilot pro 120amp, i was using 2 bateries in series 5s4p so i have a 10p 5300mha and a pac prop 20x12, i write and e mail to the factory and the y said that i have to wait until sptember to send the esc because the are on holydays, and thats all , my question is that a good customer support ? no info whit tthe engine, no info for the esc , so i don nowk wath to do , i think that is my last time with this company

any off yopu have a sugestion
thanks
marcelo zini
sorry for my english