WOW! You guys are really hard on DP, I can fill you all in a few tidbits as to what may have happened with your Customer Service issues. Sandy, not to long ago actually went to the factory in China, while there she was trying to figure out why they have had such a problem getting the Extra. While there she ran into some quality issues and that delayed her. Once the kits finally arrived in the US, after being on a boat for a month and clearing customs, they arrive at DPM. Then while there each box is opened and inspected by DPM. All of this is taking time!
I never have had a problem getting a hold of them at all. The issues you all are having maybe because they are a small operation and they believe in quality. I have not heard of to many problems with this plane out of the box. This is my fifth large ARF and byfar the best one.

No wing failures or parts that don't fit. No loose firewalls or cracks in the ribs! I am happy with mine and you all should be to! However In agreeance with some of you, the advertised weight is an issue and Dave has made changes to that.

I have powered mine with a Brison 3.2, JR 4721's on the elevators and the rudder and I use MultiPlex Profi BB digi's on the Aileron's all of these have the long Hangar9 titiniaum arms for maximum throw. All my batteries or on the ply tray where the rudder servo is located with the exception of the ignition. I use a redundant battery system in this one. My CG is at 6" with out any additional weight.

I am not sure how this plane flies with less than a 3.2 as I never have flown it with less but, I cannot imagine it being a performer with anything less. The landings are rock solid! My all up weight is just shy of 16#'s and it will do every trick in the book.