RE: ZDZ GONE BAD!!!!!
That's really ****ty of RCS. You should send them a link to this thread and let them know what their customer service is earning for their business.
Of course, I say this only hearing one side of the story. I'm sure RCS has their own side to take, but regardless, if all is as the original poster says, then RCS should have taken care of him. ZDZ engines aren't exactly cheap, and if something goes wrong one would expect that the problem would be taken care of.