I would like to add that Mike has been very professional in his posts. It can often be hard as a businessman/salesperson to be level headed in situations like this, and it says a lot about his character, in my opinion.
I do hope they can reach a solution on this. I think the suggestion that Scott be allowed to purchase a replacement engine at cost is an excellent idea.
ORIGINAL: Mike Dooley/RCS
Mark,
At this point I think to satify everyone involved and to keep us from looking like the bandits we are portrayed as, it is a viable solution. Of course we do not wish to step on anyones toes or get into a heated discussion that ends up going nowhere.
It makes no business sense. It is much too easy to get caught up in the back and forth discussions with people who do not fully understand the situation.