Dear Sir,

I am very sorry to hear that you are not pleased with our products. You can contact us at 832-202-7343 and we will be pleased to help you. We do not put customers on hold ever. We have one single line and we handle each customer as they call. If we do not answer the phone please leave a message, as this is the only way that we know you have called. If I remember correctly, you bought these airplanes at a great discount as you stated to me that you were a dealer and wanted to resell these. These products that you bought were purchased about 5 to 6 months ago. We always strive to please our customers and always are open for suggestions. You may contact me at your convenience by phone or at [email protected].

Thank you,
Neil