Hey you Bobby. Like I said, I don't blame you at all and I think I'd do the same thing that you're doing. However, They only way we can ever get these guy's on the right track is to push. If you don't want to fool with it any more so-be-it. I just think that if someone docent demand good customer relations from these dealers, things won't improve. Maybe if you would give me the order number I could pursue it for you. After all, it's the right thing for them to do. You have a right to feel anyway you wish. However, as I stated in my 1st reply to your thread, Nitro Models has been everything I could hope for fro a Mfg. Good product, excellent packing, and the best packing I've ever seen from any shipper. So in conclusion........I have no problem in recommending Nitro Product, to anyone. I'll reserve my comments as to their flying capability for when I've completed one of the kits I have. Good Luck with yours, and I'd still like to see the glass work you are replacing the warped parts with, and the company that manufactured them. Bob Laine