I agree it could be an easy fix. But for $450+ for the model and another $250 for the retracts, shouldn't have to. It's called quality control, and Top-Flite and GP both have been doing this for some time now, so should understand that, and it seems they do by their response to me. You want one that has to be fixed right out of the box? Not me, I'll wait - I am in no hurry.
You know, interestingly, Consumer Reports highly discourages buying a first year model of an automobile - and for the very same reasons. I know that with an ARF it is somewhat apples to oranges comparison - but it stands to reason. Once the "Rev B" model is out, I'll buy it.