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Old 11-12-2006 | 04:14 PM
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Maudib
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Default RE: What do you think?

What recompense do you think you'd have if Max had just closed BME Aircraft's doors? Who would you go to for ANY help or parts? Who would then be "morally" responsible for your issues?

The facts are that BME Aircraft is NOT still in business... but rather a new company, Performance Aircraft Unlimited (PAU) owned by Herve Lejune purchased the inventory and rights to continue manufacturing these designs. Nothing more or less. Had this not occurred, there would be noone you could go to for help.

And it's probably a good thing that he did... as it may have been VERY possible that these great designs would have disappeared from the market entirely... and you'd not be on here ripping an entirely innocent company for your problems.

Instead... they offered you 20% off the cost of the replacement parts... I think that is a very fair offer and shows willingness to help you. Certainly on a set of elevators he isn't making a HUGE profit on you... perhaps enough to break even after handling the order.

Truth is you stated you bought the Edge prior to the Yak... Just how long ago did you buy this Edge? You mentioned too being busy to build it for 10 months... but you still had time to assemble the Yak instead? Seems to me you should have resolved your issues when you had them... instead of letting it sit for 10+ months.

If you were so unhappy with your purchase initially you could have contacted your credit card company and disputed the charges... instead you chose to buy and build yet ANOTHER model instead???

I don't think any manufacturer (even one that hadn't sold out) would offer AS MUCH. Seems to me it's more a matter that the issue was denied by BME Aircraft and now you are trying to use a public forum to "strongarm" PAU for something you should have dealt with LONG AGO.

If you read the Extra thread, you'll find where several cowls arrived damaged... these were PROMPTLY replaced... and many of the replacements were SMASHED by UPS and PAU promptly replaced THOSE COWLS TOO...

It seems quite clear that PAU is dedicated to taking care of it's customers... as well as offering reasonable support to those that purchased products from Max prior to their purchasing the inventory and intellectual property.

You mentioned "if I had screwed up the elevators I would have just bought new ones"...

Seems to me PAU is saying the same thing... "If I had sold you those elevators I would have warrantied them".... the only difference is...

They chose to offer you 20% off the parts as a gesture of good business... and you chose to try and sully their name publicly and harm their sales because they didn't give you a free set of elevators on a plane you bought OVER 10 MONTHS AGO???

Seems to me PAU is the party here with good intentions. My interactions with Herve have been nothing but upstanding... he seems like a nice fellow with good, solid business practices.

Personally I think you reacted out of sorts and I would ask a moderator to delete this thread... you really didn't do yourself justice here.

Now... ALL this aside... maybe can HELP you with the problem... if you are unwilling to take advantage of PAU's offer of 20% off new parts... maybe we can assist you in FIXING the problem...

If misalignment of the holes is your issue... why not just plug the holes and redrill? not a big deal at all...

Or (as I think is the case) you already hinged anyway... you can either cut the hinges and re-drill beside the existing holes... or pehaps cut slots and use pinned hinges.