Ordered two planes which were supposedly delivered by FEDEX, one of thoe left at the door deals. I am retired so I was home all day doing yard work, no way some one was at my door without me or my dog knowing it. (ask the mail man)
Now, after five weeks of calling/email, their "Customer Service" they finally answered two emails but none of the phone calls. Their answer was, we are fileing a claim with FEDEX, please give us 7 to 10 days. It has been 15 days since that note and nothing.
They have my money, FEDEX has probably been paid, and me, NOTHING.
If you want to waste time, check out there ad, the phone hours are from 12 noon till 6 or 8 in the evening. I wonder what time it would be in the far east. They also say all emails are answered in one to two hours, ought to say from one week to never.
25+ years of modeling and never had this kind of non customer service, of course I have always dealt with Tower, Horizon, Chief, etc.
Any one else had similar problems???

Flying's Fun Crashing Sucks