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Old 02-14-2007 | 06:16 AM
  #3  
bajaloya
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From: Pampatarpampatar, VENEZUELA
Default RE: Need an answer

Mark, I did send another e mail yesterday. There still no answer. I wrote three e mails on saturday. I must admit that I was (am) very frustrated, but I never insult them, it is not my stile, never will. So I dont understand why there still no answer in a matter that seems that there is no wonder about the way out. To solve the problem, aeroworks must proceed with a refund and I must proceed with shipping back the kit to whatever address will be more convinient for you. The kit, as I said, it is not what I have ordered and on top of that, pieces inside the box (I sent pictures) did not belong to the same plane. The bag of spars, I mean, leading edge, etc, belongs to a smaller extra, I guess a 27% or a 24%, there are other pieces, laser cut, that are too small to fit the wings, as the wing roots and the elevator roots. Also holes in there for the wing/ elevator tubes, did not match. Othe pieces, as the foam covered with balsa, are market 31% instead 30% and so on. In short, this is too much for me considering, in first place, that the kit should not be in here and that my money should not be there, in aeroworks account. The kit is here only because aeroworks ship it without telling me that the kit I have ordered was not in stock sending another one ( I have a BME extra 330L already, wanted specifically the Extra 300) charging my credit card with an unsolicited order . I am writting here since your web page indicates that this is the support forum. I am asking for an answer on this,

Sincerely

Alex
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