it doesn't suprise me. i tried to order a calmato and when asked if it were shipped they said the only calmato they had there was damaged and kyosho wasn't sure when they would have any more arf's. had to cancel that order and made another with the pulse. i should have ran right there and went to the local hobby shop. here is the problem i did a search on ultimate hobby and didn't have any negative comments except customer service was scarce, but people claimed them to be legit hobby store. on another note, i feel ultimate hobby could have shipped it like this? it really sucks.
i attached a picture of the box it came shipped from ultimate hobby.
bruce, maybe this thread will make awareness to other newbies.
thanks again everyone, ya'll are great.
ORIGINAL: bruce88123
Ultimate Hobbies return policy
Merchandise Return Policy:
All defective or missing parts are warranted or serviced through the manufacturer only.
Not sure I'd deal with a company with this attitude.[:@]