6 months ago i bought a tower hobbies uproar .40 arf from them. i did not examine the plane until i started to build it two weeks later. the plane had serious problems with one wing panel and a warped fuselage. it cost me $17.50 to send it back to tower. they even sent me a notice admitting the plane was faulty and apoligized for the product. but they would not refund or give me credit for my shipping back to them. i argued with them twice on the phone about it but to no avail. i have been a customer of t.h. for many years and they had never treated me like that before. since then i do not buy from them much anymore. a lot of these mail order companies are going that way. its sad.