I ordered the balsa model of the predator 2 month ago, I received it with the a rudder fin missing (it's a v-tail), I wrote emails for 2 months, made 5 phonecalls, 3 from italy and 2 from California, 2 times I left a message in the answer machine but nobody have ever helped me.
The only time they wrote me something longer tha 3 words has been: " please send us a picture of the missing part" ahaha, picture of the missing part.
Today I sold for half price the model to a modeler and he'll probably build the missing part ( I have no skills to do that), so the Predator for me has been just a waste of money. Adios Nitroplane.