Silentbob343 it's real simple now.......... just go to our site www.MaxAmps.com.......... Scroll down the menu at the upper left..........you will see "Order Status" about 3/4 the way down........ just type in your "order ID" and your e-mail used on the order.......and then press the "order status button"..............If this does not work for you please let me know and I will check for you.