RE: Parkzone Supermarine Spitfire Mk11B
Hey guys,
After 2 emails to Horizon I was not getting anywhere so I called product support. Unusually, they were not receptive to my request at first but the more I explained to them they finally relented and said they would send out a replacement fuselage.
I explained that the plane had never been out of my house since it was built, that the problems were from a hard blow to the rudder area during shipping distorting the foam and causing the rudder to be canted to one side and the elevator way out of alignment with the wing.
I guess they have had problems with folks distorting the truth and they have to be somewhat skeptical. I have always had great service with them before this problem.
Thanks for your replies guys and it looks like the plane is a great flyer. I hope to be able to get out next week to maiden mine.
I want to thank Horizon for bring us affordable war birds that look nice and fly great. Keep up the good work.
Larry