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Old 04-10-2007 | 12:15 AM
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nitrostaff1
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From: LA, CA
Default RE: who has had this experience ?

In this order, we shipped via fedex ground to canada so you wonder why we did not ship via USPS? Well because fedex comes to our warehouse and pickup but USPS does not, at least not for international shipments. For USPS shipements we actually have to bring the item to the USPS counter and have it weight and ship it over there. This is why we prefer Fedex instead. Yes the yak electric is not a large item compared to other gianscale planes but it's an item we would ship via fedex rather than USPS. As for fedex, I know they do not charge custom brokage fee like UPS does.

There is no handling charge just ignore that as we only charge shipping.

Thanks
John
Nitro Planes
ORIGINAL: 1705493-AndyW

John,

This was the small Yak. Is that considered too large for USPS? In retrospect, I can see where it might be. I did make a point that I wanted to avoid large brokerage fees. Canadian postal services are VERY reasonable in this regard. Many times, the parcel just shows up at the door. This is why I wanted to avoid UPS. If Fedex is no better, then now I know.

About handling, this is a copy and paste from your confirmation of my order.

++++++++++++++++++++++++++++++++++++++++++++++++++ +++++++++++++++++++++++++++

Order Number: 177129
> ---------------------
> Quantity Item
> 1 New Yak 54 3D Fuel/Electric 25 - 45.5" Radio Remote Controlled Acrobatic
> ARF RC Plane
>
>
> SubTotal: $84.95
> Shipping and Handling: $45.02
> Tax: $0
> Insurance: $0
> Total: $129.97

++++++++++++++++++++++++++++++++++++++++++++++++++ +++++++++++++++++++++++++++++

If that's the actual shipping cost then leave out the handling thing.

But we'll see when I get the item.

I appreciate your attention to the matter.

I can see why in some businesses, Canadian orders aren't worth the hassle. So much for "free trade, Nafta, Mafta, Kafta Bafta". But, I'm editorializing, sorry.

Here's an idea. Partner with Great Hobbies in Canada to carry your goods to cater to Canadians. Check them out, they do a good job.