O'Brien Hobby experience
I recently purchased servos for my GP Ultimate from these people, at a pretty good price. They advertise items pretty regularly on RCU. Well, the order was placed over 2 weeks ago, and i'm still without servos. To compound my frustration, I check my bank account yesterday, and see a SECOND CHARGE for the servos, another $460 dollars!
So, i get on the phone with them and was assured that the erroneous charge would be reversed immediately. I followed up the phone call with an email to them, just to document our conversation and what they had told me they would do. Now it's 24 hours later, and there is still no credit to my account. I'll be filing a dispute with my bank this morning on the second charge, and since I still havent' received any servos that they tell me were shipped a week ago, I intend to dispute the first charge as well, at least until the merchandise is delivered.
I'll check back on here and let you all know what happens. I find it rather insulting that first they hold the merchandise for 5 days "waiting for the CC to clear their account". that's a first! Then before I even have the package, they turn around and charge me again!
I've sent them another email this morning (with a delivery and read receipt attached to it) asking them to call me ASAP. If things get worked out, meaning the $$$ is back in my account, I'll let everyone on here know immediately.
mcmike