I just can't stop myself from replying to this thread. (Please bear with me here).

I have been in this hobby for less than 2 years. I have flown SOMETHING with wings about 6 days a week for all of that time. I have hundreds of hours on the sticks and I have been through my share of planes and accessories. I fly gas, glow and electric, (if you count foam). I have had dealings with several companies, some good, some bad.

I hope it's not tabu here on RCU to mention ONLY the companies I have found to have EXTREMELY high standards for customer satisfaction. Most of you will notice that I am not mentioning some VERY popular hobby e-tailers in this post. I am only giving kudos to those companies who go above and beyond what is accepted as 'good' customer service.

It's a short list:

http://www.chargerrc.com

http://Fromeco.org

http://temeculavalleyhobbies.com


I have found that smaller companies like these take a much more personal approach. Yes, you will pay a bit more but when there is a problem or a misunderstanding, you will not be just another invoice number. I buy EVERYTHING from these three companies, even my gassers, DA engines, props, batteries, chargers, glue, servos...EVERYTHING that I will not or CANnot find used.

I think companies like these deserve a mention in a thread such as this one.