ORIGINAL: Highflight-RCU
Yes they do. I've asked a couple of questions in the past and they usually get back to me within 24 to 48 hours.
However, like everyone else, I'm sure that Litco is using some kind of spam blocking software, so try resending your message using a different subject description (try using just "Alpha 4 question" as the subject).
I have sent them 5 Emails requesting the price for repair. I've had Alpha4 in the subject line on every msg. There's nothing in the FAQ about current price for repair or how to pay. No phone # on the web site and they aren't listed either. No answer yet.
I sent them a registered letter last Thursday.
CR