ORIGINAL: PLANE JIM
I have never have had a bad experience with Ritch's Brew, it runs great.... As far as the Ritch's, they seem to be pretty decent folks, I see this in the way Randy runs his hobby shop and making good on items that have been misused or abused by the customer. Ritch's Brew has always been up to par for me my unlike what MUTT from CA states.
I am glad you have had good results with it. I myself personally have not. A few others out here dont care for it either. As I also said as for the ritches I can not comment as I have had no dealings with them myself. Not everyone will be happy with a product I am sure there are products I am happy with but you wouldnt be.