As you all know Nitromodel is less than desirable where customer service is concerned. Last week I asked what the control throws are for the low wing trainer over email. I got a response and instead of just telling me what I needed to know they asked me what my old invoice number was and didn’t give me the throw info! Considering I bought the thing months ago I don’t have the info anymore. I let them know this and never got a response. I know this is only a little issue and I am only one customer but if I ran my business that way I would be out of business! I am putting this in the beginners section as a warning to new guys like me that want to get a cheap model until they learn. It is hard enough to keep an airplane in the air and real tough when you don’t know what the throws are. Man I should have just bought the Goldberg Tiger!