It has been hit and miss with me. Sometimes you get someone good behind the counter that seems to go out of his way and sometimes you get someone that doesn't know the difference between a tire and a prop. My biggest disappointment is when i come in for a certain brand X and they don't have it and try and sell me brand Y when it is clear i don't want it. I understand they can't carry everything in every brand, but i seem to be let down more often than not.