Maybe the service will now, be a little better with Hobbico in command.
I spent a month and a half attempting to contact Goldberg without any success and then was told to call Lanier. Two weeks later I finally got through to a temporary receptionist. All I needed was a new canopy for my Tiger 2. The Goldberg site listed it for $6.95. Lanier charged me $12.95 and another $12.95 for shipping. I guess Bubba Spivey doesn't care wheather or not he has any business.... what with the poor quality of Lanier kits and the lack of customer service, I really doubted if they would remain in business much longer.