Listen to RTK. I don't think most are aware that he has a pretty direct connection with BME and generally relates what he obtains in very short order.

Let's ponder this a moment.

You've released a very nice new twin that should have worked great. For some it did and for some it did not. Now you have to come up with a carb change for it. Then a bunch of users can't get the hang of adjusting the new carb, so you develop an internal mod for the new carb. A bunch of customers are scared to do the mod so now you start designing, manufacturing, and testing a new carb design to make everyone happy. In the course of all this you have your regular customer returns from crashes and such. Before your customers encountered diffilculty with the twins original carb you announce that you are soon to come out with a new 50cc engine that's cheap, so everyone wants one, not knowing the service storm that's laying on the horizon. Your only employee takes an extended vacation, leaving you as the only one to perform research and development on a new carb, fix broken and damaged engines, maintain communications with the shops that are making parts for the new engines, handle billings from sales, take care of payables from purchases, schedule delivery timelines, and begin assembly of crankshafts of a new engine. Oh, yea, the wife and kids would like a few minutes of each day as well. Now figure that each customer that calls on the phone will take a minimum of 30 minutes of your time in general conversation before they get to the point and often a lot longer than that. Now figure that you have about 20 to 50 e-mails a day that will require about 5 minutes each to read and answer, and if complicated, extends that time to 15 minutes per.

If you haven't tried owning and running your own business while being the one doing the lion's share of the work you can never understand. Contrary to popular belief, all those small business owners are not sitting back in their chairs, collecting the money, while living on easy street. It's hard, grueling, and it's time consuming. The man's got the parts, he will get the engines out, but time is the one thing he doesn't have. Give it to him. If you are willing to pay a lot more for an engine I'm sure he'd be more than pleased to hire 6 or 8 employees to take up the slack.

Criminey, all the crying because people can't have it now. I used to smack my children for tantrums caused by that attitude.