ok heres a aold excerpt...WELL CAPTAIN G
were did i use that CR@P! word at!! i would have used much worse.
u can take any advice u want! im just telling you that they are a really poor! and i'm saying poor quality plane, and there customer service was well lets just say that, i've had better luck trying to return a slurpee at a 7-11 are getting my dog to meow...ok u want me to explain well then sit back cause this is going to be a long read..

ok first off just to get this plane in the air! i neeeded to reglue the whole fire wall and motor box asssembly back together do to the lack of glue..
the landing gear structure box was built out of the cheapest grade ply i've ever seen, i've seen better wood on thoses lil 99 cent galliow balsa gliders.
it only had glue on a spot on one side, and on one end!
i did a standard landing! and the landing gear popped out so trying to find the prob. i seen that the ply popped out (now im not sayin rippped!! Popped ) due to the lack of glue and the ply actually seperated delaminated , due to the poor quality ply chossen for a landing gear box
the ultra cote! are cheap ol coat!! are what ever its called was the cheapest most fragile stuff ive ever seen, and it looks like it was put on by a blind man and a candle to heat it up.
then u look at the design of the plane it looks like the nose was designed a lil to short,, for u to put the servos in the tail were the cut out's are ur going to have to put at least 8 to 14 oz's of lead in the nose to get a docile C.G. and that makes for a nice heavey plane..
and these prob's are just the tip of the iceberg!
then u talk customer service thats about as friendly as waiting in line at the D.M.V. for 2 hours.
i called them up told them about what was going on, and they said ohhh ya sure send it back and we will decide !! I said send it back the tail feathers are built??
yup send it back ..So i said ok then send UPS to come pick this up and send a large enough double box (remeber this is a 1/4 scale 3d size tail feathers built already)to pick this up and ill have no prob sending it back. And they said no that they wernt going to do thats! so i did some home work for me to send my plane back with a double ex large box in the size it would take and weight!
it was going to cost me $87 .00 from california to new jersey
and that wasnt even with insurance
so let''s do a lil math
it cost me
$200.00 plus tax
$45.00 to get it to me in the standard box
$87.00 to send it back
lets see that put's me
$332.00 in the hole for them to decide if my plane was of cheap quality.. are not do anything at all!! and send it back !!
even if they were to stand by there product, and send me a new plane id still be in the hole.
then they asked me what size motor i was running and i said a 1.60 and then they replied ohhh welll thats the prob!! that i'em over powering it
but when i said that i have a magazine ad that say the recomended motor size's!! has the 1.60 printed in black in white
they denied!! that there was a ad in any magazine that stated this info..
they know that most of the product sales come through mail order are via internet and they know its going to cost some money to send stufff back via UPS/MAIL/etc etc. lt and then u have the pending fact that THEY will decide if the product is defective.
ohh well what can u do be in the hole $300 plus buck's plus time and labor
just to get the door slamed in your face when you need some product support
when i get the support i deserve from creek hobbies and they choose to stand up for there product
like they should!!! they are nothing but another money hungry company making a quick buck off a hard working person
trying to enjoy a hobby...........


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