Looks like the activity on this plane has dropped. I hope that is not because of anything said on this forum. I have not posted my result until now, because I was so disbelieving in how Creek Hobbies handled the situation. You can research this thread and others on RCU to find out that I was extremely disappointed at the weight of this plane coming out 40 percent over advertised. All Creek Hobbies had to say was it can be built at 10 pounds. They would never tell my how. I asked several times how. The only thing they had to offer was move the servos around. I have an engineering degree, and I think I read somewhere that the only way to reduce mass is to eliminate it. Just shifting it around will not reduce overall weight. The bare minimum to fly this pig weights about 13 pounds. Bottom line it can not fly at 10 pounds and they would not admit that.

Here is my customer Service experience. I called Creek Hobbies and asked for customer service. When I said what I wanted, I was told the person who I needed to talk to would have to call me back. Instead of a call I received and e-mail. They got my e-mail address off of my order information. The e-mail basically said the plane can be built as specified, but did not tell me how. I e-mailed back and said you did not answer my questions, here they are again. I received another e-mail stating that he did not have any more time for this situation. I then called back to the store and asked for Steve, the person e-mailing me. I was told they have no Steve that works for Creek Hobbies. I told them that a Steve has e-mailed me on behalf of Creek Hobbies. She said, oh I think I know who that is, but he does not work for Creek Hobbies. I said that I only wanted to deal with an actual employee and told her my name and situation. After being in hold, I was once again told that I was need to Waite for a call back. Again I did not get a call, I got an e-mail. The e-mail accused me of trying to drag someone new into an old situation and basically said we have done all we can do for you and go away. Keep in mind I still have three questions that have never been addressed. What they said they would do for me was sell me a new plane for a discounted price of $199.00. That is what I paid for the pig that I have. I don't what another one, I don't even want the one I have. My plane is in good shape just too high of wing loading and not at all what was advertised. All I really wanted was for them to tell me how to make that a 10 pound airplane or to tell me that you can not. That's all. All they had to do was fess up and say it can not be don’t. I would have chalked this up to a learning experience with advertised weights and moved on. With the unprofessional way they handled the situation, the apparent need they felt to cover up the fact that this plane is a pig, along with their threat to sue for slander, I was compelled to post on RCU and to push it a little. I say little, I could push much harder.

I can not tell you to stay away from Creek Hobbies, but I can tell you that I will never purchase a plane from them again. There are too many great ARF's out there to settle for anything less than the best.