more emails......
----- Original Message -----
From: Robert Mclarty
To: Sales
Sent: Monday, April 28, 2003 1:18 PM
Subject: Re: Attention Steve
Steve,
There is no need to be so pointed, I am not unreasonable. I completely understand what you are saying. I realize this will not go far, so there will be no need for me to reply in any great detail. I would like only to point out a few things. First the web page you refer to is a general one and not one specific to the extra and referees to a supplied fuse tray. The supplied fuse tray only has one servo cutout intended for the throttle. There is no means in this ARF to comply with that direction. The directions supplied with this ARF does show a tray that has three cutouts. It also suggests that the servo can be moved forward or weight may be needed to achieve balance with a light motor. This is fine, but I am not using a light 120 class motor (YS 140L). You say servos in the tail or in the fuse is an option. The weight is given in a range. The range is 10 to 11 pounds. I read this as if you build as intended using the tail cutouts provided it would be 11 pounds. If you move the servos forward you could achieve the 10 pounds. There is truly no option to put the servos in the tail. They have to go in the fuse. My contention is I want the option to put the servos in the tail and that is not an option. Also you can not achieve 10 to 11 pounds with this plane.
If you still say the 10 to 11 pounds is right, how do you suggest I get there. I don't care how much I move around stuff the only way to lose weight is to take things off. The only non-flying stuff that I can take off is the added nose weight. If I can get it all off, I will still weight between 12 and 13 pounds. This will be better, but not the 10 and 11 you say it is. This is 20 to 30 percent more than your website states on the Extra specifications page. If I redesign and make this plane the lightest I can I would expect to come in at the 10 pounds or so, I would not have complained at the 11 pounds. I found that most ARFs and kits can fudge a little on the weight.
I am certainly more than capable to re-do all the servo locations and make this ARF work. Just so you know where I am coming from I wanted a plug and play arf, and that is not what I got. Maybe those just don’t exist and I have the wrong impression of what "Almost" really means.
In regards to your threatening a lawsuit, slander does not apply in this case. On top of that, I have not stated anything that is not fact. My bringing up RCU was to allow you to have the option for me not to disclose the detail of any deal we may work out. I understand that all customers and situations should be treated individually. Another customer may think he is entitles to the same deal, when circumstances do not warrant. That is why I think the amount of people that are happy or unhappy is irrelevant in this case. I am sure there are many people happy with a 14 pound slug. I am not I was after a 10 to 11 pound 3D Extra.
I am sure we can work something out. Let me have more details.
----- Original Message -----