I have been trying to get my subscription started since last June. I also at that time requested two years worth of back issues. The USA Traplet office as far as I am concerned is a Joke! It's not much of a business and you can only contact the girl there between the hours of 9:30 to 12:30 AM CST sometimes! If you leave a message on the recorder it's a 50/50 shot at getting A CALL BACK. I have heard every excuse you can imagine as to why after four months I still have not received a single bi monthly issue of RCJI. I did after three months finally get my 12 issues for the previous two years. I have not had any direct dealings with Traplet in UK but the USA rep has been very quick to blame all the problems on them. I am in the US and have been told I have no choice but to go through the US rep. In todays internet world I do not understand why there needs to be an intermediate when they do nothing but take orders and when things go wrong become inaffective in trying to get resolutions because they are a non stocking part time business! I think the girl at Traplet USA means well but for what ever reason she is very inaffective in resolving problems.