Okay, after phone support was no help, I started looking for the files myself, and found them finally. I am running windows vista, and for some reason it is saving the files to desktop->mike->appdata->local->virtualstore->program files->fs one->controllers instead of c:->program files->fs one->controllers

Its like vista is creating a different spot for the files to go or something, only I can't figure out how to turn it off.. any help?